At Mural Pay, we are committed to facilitating secure, compliant, and efficient international payments. To ensure a safe platform for all users, it is important to understand the types of payment flows allowed and those that are strictly prohibited on our platform.
Permitted Payment Flows
The following types of transactions are allowed on Mural Pay:
B2B Payments
Businesses paying vendors, suppliers, or other businesses for goods and services.B2C Payments
Businesses disbursing payments to contractors, freelancers, or employees.Withdrawals
Individuals receiving payments from businesses and withdrawing funds to their local bank accounts.
Prohibited Payment Types
To maintain compliance with applicable laws and regulations, the following payment flows are prohibited on Mural Pay:
Illegal or Illicit Flows
Transactions involving activities that are unlawful or violate any local, regional, or international laws.Loans and Financial Service Payments
Payments for lending, credit, or other financial services are not supported on our platform.Trading, OTC, or Digital Asset Arbitrage
Payments associated with trading cryptocurrencies, over-the-counter trading, or arbitrage involving digital assets are prohibited.
Additional Compliance Policies
To ensure the integrity of our platform, the Mural Compliance Team may request documentation to verify the source of funds and the purpose of any payment. Examples of acceptable documentation include, but are not limited to:
Invoices
Bank Statements
Pay Slips
If any of your payment flows are found to fall under prohibited categories or raise compliance concerns, Mural Pay reserves the right to close your account without prior notice.
Need More Information?
If you have any questions about the payment flows supported by Mural Pay or need assistance with a transaction, please reach out to our Customer Support team:
Email: [email protected]
In-platform chat-based support
We appreciate your cooperation in adhering to our policies and ensuring the security and compliance of all payments on Mural Pay.