To access certain features, Mural requires you to verify your business or identity via KYB / KYC. This helps us to ensure the legitimacy of a business or individual and to protect your funds. Mural partners with Persona for identity verification services.
Features That Require KYB / KYC
Currently, the following features will require Identity Verification
Verify Your Identity (KYB / KYC)
Only users with the Organization Owner role can verify an Organization.
Navigate to Org Settings > General, and a banner at the top will prompt you to verify your business or identity.
Follow the steps to submit identity information. The required information will differ depending on the Organization type:
Business Organizations
General Business details (name, website, address, business description, etc.)
Business Formation Date
Business Formation Document (e.g. Articles of Incorporation, Certificate of Formation)
EIN / Tax Identification Number
Ultimate Beneficial Owners (UBOs) - individuals who own >20% of the entity
Shareholder Registry or other document proving UBO Ownership
UBO Identity details - will receive an email to provide proof of identity
Individual Organizations
Name
Contact Information (email, phone number)
Primary address
Photo Identification document
Nationality
SSN / Tax Identification Number
3. We will notify you of the verification result as soon as it is complete. Verified organizations will receive a verified icon next to the name . If there are any issues during the verification process, Mural support will reach out to the organization owner via email. Please reach out to [email protected] if you have questions.