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Business & Identity Verification
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Written by Grace
Updated over a month ago

To use Mural, we requires you to verify your business or identity via KYB / KYC. This helps us to ensure the legitimacy of a business or individual and to protect your funds.

Verifying Your Identity (KYB / KYC)

Only users with the Organization Owner role can verify an Organization.

  1. Navigate to Org Settings > General, and a banner at the top will prompt you to verify your business or identity.

  2. Follow the steps to submit identity information. The required information will differ depending on the Organization type:

Business Organizations

  • General Business details (name, website, address, business description, etc.)

  • Business Formation Date

  • Business Formation Document (e.g. Articles of Incorporation, Certificate of Formation)

  • EIN / Tax Identification Number

  • Ultimate Beneficial Owners (UBOs) - individuals who own >20% of the entity

  • Shareholder Registry or other document proving UBO Ownership

  • UBO Identity details - will receive an email to provide proof of identity

  • Source of Funds Details

Individual

3. We will notify you of the verification result as soon as the provided information is processed. Verified organizations will receive a verified icon next to the name in platform. If there are any issues during the verification process, Mural support will reach out to the organization owner via email. Please reach out to [email protected] if you have questions.

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