To use Mural, we requires you to verify your business or identity via KYB / KYC. This helps us to ensure the legitimacy of a business or individual and to protect your funds.
Verifying Your Identity (KYB / KYC)
Only users with the Organization Owner role can verify an Organization.
Navigate to Org Settings > General, and a banner at the top will prompt you to verify your business or identity.
Follow the steps to submit identity information. The required information will differ depending on the Organization type:
Business Organizations
General Business details (name, website, address, business description, etc.)
Please see the Proof of Address (Business) Document Guide
Business Formation Date
Business Formation Document (e.g. Articles of Incorporation, Certificate of Formation)
Please see the Business Formation Document Guide
EIN / Tax Identification Number
Ultimate Beneficial Owners (UBOs) - individuals who own >20% of the entity
Please see the Business Ownership Documents Guide
Shareholder Registry or other document proving UBO Ownership
UBO Identity details - will receive an email to provide proof of identity
Source of Funds Details
Individual
Name
Contact Information (email, phone number)
Primary address
Please see the Proof of Address (Individuals) Document Guide
Photo Identification document
Nationality
SSN / Tax Identification Number
3. We will notify you of the verification result as soon as the provided information is processed. Verified organizations will receive a verified icon next to the name in platform. If there are any issues during the verification process, Mural support will reach out to the organization owner via email. Please reach out to [email protected] if you have questions.