If you no longer need access to Mural Pay's platform or services and wish to close your account, you can request an account closure by contacting our Customer Support team. You can reach us via:
Email: [email protected]
In-platform chat-based support
Important: Before Requesting Account Closure
Please ensure you have withdrawn all funds from your account. Once your account is closed, you will no longer be able to log in or access any remaining funds.
What Happens Next?
Once we receive your request, our Customer Support team will process your account closure within 3 business days.
Need Assistance?
If you have questions or encounter any issues during this process, don't hesitate to reach out.