FAQ

What is a stablecoin?

Stablecoins are digital assets whose value is tied to another currency or financial asset. These assets are stored and transacted on blockchain networks, which allow for low-cost, fast, and transparent payments.

The default stablecoin on Mural is USD Coin (USDC), which is a digital version of the dollar that is pegged to the value of USD. Billions of USDC change hands every day, and every digital dollar of USDC can always be exchanged 1:1 for USD.

Why use stablecoins?

Stablecoins like USDC provide the value of dollars at the speed of the internet. Stablecoins make the concept of settlement times obsolete with payments that can flow internationally and land in your account as fast as an email. This means that anyone with an internet connection can send, receive, and save USDC.

What currencies are supported on Mural?

By default, Mural currently supports USDC and USDT. We also support payments in Ethereum's native token, ETH. If you have use-cases that rely on other digital assets, please reach out to our team at [email protected]

What payment networks do you support?

Mural payments use the Ethereum network. If your business has other blockchain networks that you are interested in using, please reach-out to [email protected]

For USD deposits to Mural, we support domestic ACH transfers. For withdraws from stablecoin to USD, we support ACH and Wire transfers.

Why is the "Send Now" button greyed out on my payment?

Payments in Mural must be processed sequentially, based on when they are approved. If a transaction is greyed out, you need to first send the other active payments.

What is a blockchain?

A blockchain is a shared database or ledger that is distributed globally. This makes it easy for anyone who has access to the internet to tap into a blockchain-based network for payments and transactions.

Mural uses blockchain technology because, unlike many other traditional payment networks (ACH, SWIFT), it provides speed, transparency, and security for global payments.